Horrible
Absolutely HORRIBLE. If I could give 0 stars, I would have. The apps provided for DHL are as bad as they get. They need to hire a marketing company to overhaul apps and even their MAIN WEBSITE WHICH IS ATROCIOUS. Try and sign up for any services to personalize your experience, it is impossible. A simple request to authorize any shipment to be left without signature had to be done onsite with a paper and pen. Just needs some work. Honestly the shipping service DHL provides is great, but if you want to do anything with regards to your shipment short of tracking it, you are SOL. That is if you are lucky enough to download the correct app for tracking. Just shows that this old dog needs to learn new tricks.
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